Trouble Getting Your XNA Creators Club Membership?
We've gotten a lot of e-mail and forum posts recently with users who are having trouble purchasing their XNA Creators Club Membership form Xbox LIVE Marketplace. Many people have ended up with the exact same error when trying to purchase their membership:
Can't retrieve information from Xbox LIVE. Please try again later.
Status code: 80154003
If you get this error, the best thing to try first is to listen to the message and try again in a few minutes. If this doesn't help, the most common cause of this error is that something is wrong with your billing information that is on your Xbox LIVE gamertag. This could be several things including:
- Your billing address is incorrect or does not match your credit card.
- Your credit card information is invalid or expired.
- Your bank may be rejecting the transaction for some reason.
So if you happen to encounter this error while trying to purchase your XNA Creators Club membership head to http://billing.msn.com and log in with the Windows LIVE ID associated with your gamertag. From here you'll be able to check and change your billing information if needed, once updated try purchasing your membership again. If you continue to have trouble feel free to visit our forums for more information at http://forums.xna.com.